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Casual Control Room Operator

Assetlink - Pacific Pines, QLD

Trades & Services
Source: uWorkin


Assetlink’s Purpose

Established in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1200 customers nationwide. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.

We are seeking experienced Casual Control Room Operator who can demonstrate excellent multitasking, organisation and customer service skills. We are looking for someone who is passionate about the security industry with a strong desire to make a difference. This position is to commence ASAP and is based at Pacific Fair Shopping Centre.

The Position

You will be responsible for providing casual control room services at our retail site at Pacific Fair Shopping Centre, supporting all the establishments' tenants, guests and visitors. This position will require you to work across days and nights. Services include but are not limited to;

  • Monitor and operate CCTV cameras and associated equipment
  • Maintain and improve effective processes
  • Provide Security responses including alarm investigations and preparing accurate reports
  • Coordination of emergency incidents i.e. fire, bomb threat or any other critical incident
  • Risk identification and issue resolution
  • Maintain all Security aspects around the Control Room including key registers, contact lists and leave registers
  • Provide exceptional customer service to internal / external stakeholders
  • General security duties including administration tasks
  • Provide assistance with the induction and signing in of contractors

Desired Skills and Experience

To be considered for an opportunity with Assetlink Services, you must be able to demonstrate that you have the skills, experience & appropriate certification within the following areas:

  • QueenslandSecurity Licence including control room function (essential)
  • Certificate III in Security Operations qualification (essential)
  • First Aid Qualification and valid CPR (essential)
  • Previous Control Room experience (essential)
  • Strong multitasking ability
  • Confident interpersonal and communication skills (written & verbal)
  • An ability to form effective client and tenant relationships
  • The ability to produce high quality performance reports
  • Excellent presentation, well-groomed and corporate appropriate
  • Ability to work as a part of Security Team and individually
  • Ability to respond to emergency situations
  • Flexibility across a variety of shifts 7 days a week
  • Must have full working rights in Australia.

If you're a highly motivated and enthusiastic individual with a commitment to providing excellent service and would like to be part of a key onsite team, then please submit your cover letter and resume, outlining your relevant cleaning industry experience by clicking the 'Apply' button below.

Due to a very high number of applicants, only those that are shortlisted will be contacted.

Assetlink’s Diversity Commitment:

Assetlink is committed to maintaining, growing and supporting our diverse and inclusive culture, by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA, people with disabilities, women, and other diversity groups.

Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.