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17

April

Motor Assessor

RACQ - Eight Mile Plains, QLD

Trades & Services
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Motor Assessor(Job Number: 210000LD)

Description

Motor Assessor

As a member-based organisation, we are committed to providing the best possible service to our members in their time of need. In this role you will be responsible for the assessment of damaged motor vehicles to enable quality repairs at competitive prices and timely turnaround to provide an industry leading claims experience for our members.

Our Motor Assessors are deployed across Queensland as a Mobile Workforce, equipped to operate from our Selected Repairer Network and from home.

You will be provided with a fully maintained tool of trade vehicle, RACQ uniform, comprehensive training and required IT equipment to fulfil the role. We also invest in your development and provide you with ongoing external training and ICAR accreditation.

Quantify and assess insurance losses

Monitor the quality and timeliness of motor vehicle repairers

Deliver exceptional customer service to insurance claimants and third parties

Ensure compliance of relevant insurance acts and legislation

Establish professional relationships with Service Providers and stakeholders

Maintain competitive repair costs in relation to insurance standards

Identify and assess risk and report accordingly

About you

Trade qualification in motor assessing, panel beating and/or spray painting

Current, unrestricted driver licence

Experience quoting damaged vehicles

Outstanding customer service skills

Strong problem solving, negotiation and decision-making skills

Effective communication skills (verbal and written)

Good computer literacy in Microsoft Office applications

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance.

There are plenty of other perks

Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family

Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more

Ready to apply? You’ve got this.

Please Note you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process.

RACQ is a Circle Back Initiative employer - we commit to respond to every applicant.

Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process

Work Locations

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113