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Advisor (Ux/ui Service Designer)

Transport and Main Roads - Brisbane City, QLD

Source: uWorkin


Full Job Description
We are seeking an experienced Advisor (UX/UI Service Designer) to join our CORAL team in Brisbane.

Job Type: Temporary
Position Type: Flexible-full-time
Location: Brisbane Inner City
Yearly Salary: $86783 - $94325
Contact Name: Lesla Cashel

Contact Number:
Closing Date: 30-APR-21

In the role of Advisor (UX/UI Service Designer) you will coordinate and supervise communication services within the CORAL Program for stakeholder engagement, correspondence, social and digital media, change management, and stakeholder relationship management.

Accountabilities include:
  • Support the Manager (Customer Experience) to leverage best practice CX/UI design tools to create wireframes and prototype digital features, functions and product initiatives informed by customer research and business requirements
  • Assist with customer research, interviews, customer testing and workshops
  • Support the Change team with the design and development of product training and digital support material (including presentations, video editing and graphic design)
  • Develop, implement and maintain ongoing communication and stakeholder engagement strategies, and assist in strategic planning activities.
  • Ensure appropriate governance frameworks are maintained and adhered to in order to monitor compliance with policy, legislation, regulations, standards and procedures.
  • Provide strategic communication and stakeholder advice on internal and external projects to the state-wide communication network, TMR employees and stakeholders.
  • Develop and maintain ongoing constructive relationships and networks with business areas within TMR, other government agencies, professional associations, industry, stakeholders, community and internal and external clients.
For more information about the accountabilities of the role and the competencies that form the basis of assessment of your suitability, please refer to the Role Description or contact Matthew Radford, Temp Manager (Customer Experience & Product Design) on 0423 337 874.

Applications to remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.