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Bookings Officer

HAYS - Southside, QLD

Administration & Secretarial
Source: uWorkin


Do you have STRONG attention to detail and the ability to pick up new SYSTEMS with ease? Apply now!

Your new company
You will be working in a large team for an established and reputable consultancy firm, based in their Eight Mile Plains office. This is a permanent, full time (Monday- Friday) role commencing immediately. A motivated and experienced Administration Officer is required to assist the team with end to end administration support.

Your new role
Reporting directly to the Administration Team Leader, this role will also liaise with both internal departments and external contacts.
Your duties will include:

  • Entering complex sales orders into large in-house database within required time frames with a high degree of accuracy.
  • Providing exceptional customer service to all internal and external stakeholders and consumers.
  • Responding promptly to inbound telephone calls and internal and external email requests in a timely manner with a high level of attention to detail.
  • Establishing, developing and maintaining a professional relationship with staff and actively contributing to a positive team environment.
  • Undertaking and completing any other duties as requested by Management.
  • Adhering to all Workplace Health and Safety requirements.
  • Proficiently demonstrating the ability to utilise, understand and use DDS to process Clients’ orders across all departments and sending of their Reports.
  • Applying of company standard processes and policies with a high level of consistency and accuracy.
  • Prioritising and actioning work tasks assigned via Bookings WIP board through to completion and contributing to toward overall team output.
  • Constructively participating in the Performance Development and Review (PDR) Program as scheduled.

What you'll need to succeed
You will have excellent written, verbal and active listening communication skills, well developed customer service skills and previous experience in an Administration Officer role. You will also be able to demonstrate the ability to absorb and accurately process large amounts of detail and self-manage your own workload. The ability to rapidly learn new systems (in particular, in-house proprietary database DDS) is essential, as are sound computer skills (in particular Microsoft Outlook and Excel). You’ll also have a demonstrated customer centric approach to problem solving.

What you'll get in return
You’ll be offered the opportunity to work with a well-established and supportive team where you can take ownership of your role and showcase your skills. This is a full time permanent role within a reputable and established business. You can also beat the commute as you’ll be offered a convenient Southside location with onsite parking available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact Hannah Harper on 33494355 for a confidential discussion on your career.

LHS 297508 #2493011