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Service Leader, State-wide Older Persons Unit - Eapu, Sel And Tfg


Any Industry
Source: uWorkin


  • Lead a team that provides support to clients accessing the Older Persons Program, Elders Abuse Prevention Unit, Time for Grandparents and Seniors Enquiry Line
  • Salary from PA6.1 - PA6.3 ($87,576.32 - $91,429.52 per annum) + 9.5% super + salary packaging
  • Full Time Ongoing opportunity based on Brisbane's northside

The Opportunity:

We are currently seeking to appoint a Service Leader to join our State-wide Older Persons Unit. This is a Full Time opportunity based in Chermside. 

The Service Leader supports the Service Manager in leadership and management within the Older persons Program service to ensure the goals and objectives are met as identified in the Service Agreement and within prescribed time frames and parameters.

You will be required to provide professional leadership to staff in the Older Persons Program team facilitating the development of quality practice and effective co-ordination of service delivery to clients accessing the Older Persons Program (OPP). Within the OPP there is the Elder Abuse prevention Unit (EAPU), the Time for Grandparents Program (TFG) and the Seniors Enquiry Line (SEL).

What you'll need:

To be successful in this role you will have experience in leading a team to achieve service performance outcomes together with an ability to provide quality supervision and training.

Supplementing this, you will present with the following:

  • Have experience in working within a counselling capacity while responding appropriately to any risk and safety issues of clients.
  • Tertiary Qualification in a relevant field (e.g., Social Work, Psychology or Social Science) as required by relevant service contracts
  • Significant Community Industry experience or similar as well as a comprehensive of understanding of community aged care services
  • Experience in coaching and developing staff, strong practice focus, relevant practice supervision experience essential.
  • Knowledge of relevant legislation, policy and licensing requirements associated with line of service. You will also demonstrate knowledge of relevant legislation and associated legal issues related to older people, and of government and non-government agencies that are responding to issues of older people and elder abuse.
  • Current drivers’ license and Working with Children Check (Blue Card)


  • Demonstrated ability to work in ways that are innovative, inclusive and culturally appropriate for Aboriginal and Torres Strait Islander and culturally and linguistically diverse groups.
  • Demonstrated commitment to personal/professional growth by keeping abreast of relevant social issues and trends

Supporting you to support others

Family and Disability Services is a respected industry leader and one of Queensland’s largest community service providers, with a wide range of services that provide support to vulnerable individuals, families and communities in metropolitan, regional and remote locations across the State. We’re proudly not-for-profit and offer you:

  • Access to salary packaging & meal and entertainment benefits
  • Flexible work arrangements to support work-life balance
  • Employee assistance, health & wellness programs
  • Values-based culture & rewards and recognition
  • Ongoing learning & development

Ready to work together?

Our application process takes less than 15 minutes – Click the ‘APPLY’ button below to be taken to our online application process and upload your resume and cover letter.

Our team are available to answer any questions you may have. We’ll do our best to get back to you 2 weeks from the closing date.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.