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Venue Coordinator

Secretaries.com.au - East Brisbane, QLD

Source: uWorkin


  • #19513686
  • 01 Apr 2021

Venue Coordinator

  • Malpass Tennis Coaching Pty Ltd

  • East Brisbane, Queensland
  • $26 - $31
  • Casual

Title: East Brisbane Venue Coordinator

Role begins Monday 19 April

Role Summary:
As a leading member of the Malpass Tennis customer service team, you will be required to take a proactive approach to centre organisation, staffing, promotional activity, and problem solving. It is your goal to ensure that the centre is operating smoothly and that goals are being set and monitored for the benefit of the venue, the tennis community and the business.


  • Provide a positive representation of the customer service standards of Malpass Tennis
  • Have a full understanding of the products and services offed by Malpass Tennis at the respective venue
  • Weekly physical banking of cash monies to the bank
  • Weekly reconciliation of EFTPOS receipts, cash receipts and credit card transactions to MYOB, via completion of a cashbook
  • Creation of 3 promotional posts per week on social media or through other creative means
  • Assess the current market and look to build new programs and improve upon existing ones
  • Handle incoming inquires in person and via phone
  • Regular communication with program and operations managers
  • Organisation and management of court hire and pro-shop/canteen
  • Organisation of weekly tennis competitions (payment, scorecards and court allocation)
  • Attend to maintenance items
  • Have a strong working relationship with local clubs and communities


  • Proactive approach to all duties
  • Good personal hygiene and presentation
  • Strong communication and customer service skills
  • Confidence in problem solving without supervision
  • Completion of all designated tasks in a timely manner
  • A desire to a part of the Malpass Tennis Team
  • Current Blue Card

This role is expected to maintain a flow of communication between clients, coaches and management.


  • Between 30 – 35 hours a week
  • All hours between 2:00 PM – 8:30 PM Monday – Friday
  • Located at East Brisbane Tennis Centre
  • $25.00 per hour plus Super

Some prior tennis experience or knowledge would be preferred but is by no means necessary. Organisation and customer satisfaction are the key elements of this role, if you think you would be suitable for this job or have any further questions p
lease send me your resume or contact me via email: