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8

April

Program Support Officer

Stride - Meadowbrook, QLD

Voluntary, Charity & Social Work
Source: uWorkin

JOB DESCRIPTION

About us:

It's an exciting time to be part of Stride. You may have noticed we've changed our name from Aftercare to Stride.

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

Our Service:

headspace centres act as a one-stop-shop for young people who need help with mental health, physical health, alcohol and other drugs and/or work and study support.


On offer:

  • Based in Ipswich
  • Part-time (0.8FTE) & Permanent
  • Attractive Base Salary plus Super
  • Leave loading at 17.5%
  • Salary Packaging options (up to $15,899 tax free!!)
  • Meals and entertainment allowance of up to $2,650!!
  • Company rewards scheme
  • Paid Parental leave
  • Supportive team environment
  • Excellent training and development


Role overview:

Provide program support to the headspace Meadowbrook Individual Placement Support (IPS) and headspace Stride Queensland Community Engagement programs. Overall, the role undertakes a wide range of tasks that support these teams to focus on quality service provision to the young people, their families, service providers and the community. Including but not limited to:-

  • Answering and returning calls, booking and confirming appointments for the IPS Program
  • Provide secretarial support in preparing agendas and completing minutes for program meetings
  • Assist in data input /reporting for program reports
  • Support teams with event coordination, planning and implementation as required


Requirements:

  • Minimum of a Cert III in Business Administration or similar qualification
  • At least 2 years experience in a similar Administration role
  • Organisation and time management skills
  • Ability to communicate effectively with a diverse group of people, particularly youth
  • Experience with reporting and data management
  • Well-developed customer service skills, including the ability to maintain enthusiasm and motivation when dealing with clients
  • Excellent communication skills both written and verbal
  • Understanding of rights to privacy and confidentiality
  • Demonstrated understanding of teamwork and the importance of providing a quality service
  • Proficient with Microsoft Office suite of programs (must be proficient with excel)
  • Has a current unencumbered QLD driver’s licence


Stride is an inclusive workplace and we encourage applications from diverse backgrounds. This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.


Apply now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Please be advised that the listing may close earlier if sufficient applications have been received. The final closing date will be 21 April 2021.


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Meadowbrook, QLD

Voluntary, Charity & Social Work




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