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Collections Officer - Brisbane

illion - Brisbane City, QLD

Customer Service & Call Centre
Source: uWorkin


We are a looking for driven and motivated collectors to join our Milton Graham Collections team. We pay market leading salaries and offer uncapped monthly bonuses. We have flexible working conditions - work from home and the office!

About the company

Our recoveries business is a leading provider of debt collection services in the industry and we take pride in the delivery of our service. Our call centres are lively, supportive & performance focused. We continuously foster a culture of collaboration, development & success by engaging our team members to understand what's important to them & supporting them on the road to achieving their goals.

About the role

This role involves making inbound and outbound calls to individuals to negotiate payment of outstanding debts on behalf of our clients.

  • Permanent full-time opportunities available.
  • Monday to Friday 8am to 8pm | Rotating Roster | Occasional Saturday shift

We're looking for people who have:

  • Minimum 12 months collections experience.
  • Flexibility to work rostered hours, anytime between 8am-8pm and the occasional Saturday.
  • Thorough knowledge of privacy legislation.
  • The drive to meet and exceed targets.
  • Ability to negotiate and persuade/influence.
  • Empathy and resilience.
  • Effective listening.
  • Great kept promise rates.


You will work in a lively, supportive and performance focused team environment where collaboration is encouraged. You will receive ongoing training and coaching to continuously foster your development and success. You will also benefit from:

  • Uncapped commission structure
  • Leadership Development Programs - build your skillset and become a future leader
  • Flexible working hours - Rotating Roster and option to work hours that suit you

How to Apply

To apply, please click "Apply Now" button and we will be in touch shortly.

To be considered for this position, you must be an Australian/NZ Citizen or have a Permanent Residency visa.

Brisbane City, QLD

Customer Service & Call Centre


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