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April

Account Manager - Toowoomba

Holcim - East Toowoomba, QLD

Sales
Source: uWorkin

JOB DESCRIPTION

  • A close knit team and an inclusive culture
  • Personal and professional development opportunities
  • A permanent position in the world's largest building materials company
Holcim has been servicing the infrastructure, construction and mining industries for more than 110 years and employs over 3,000 staff across 300 sites.

Part of the world's largest construction materials company, LafargeHolcim, Holcim is leading supplier of concrete, aggregates and precast products.

Why join Holcim?
  • Autonomous role offering you the chance to truly manage your own accounts
  • Supportive management setting realistic targets and goals
  • Culture focused on the recognition of effort and reward for achievement
As part of a global company, Holcim offers long term career paths along with a variety of training and development opportunities.

Holcim is proud to be an industry leader in safety as well as environmental sustainability as well as being committed to being a good member of the communities we live and work in.

About the role:
  • Permanent Full Time Position
  • Generous salary package including 12.5% super
  • TOT (Fully maintained vehicle)
In this role you will be responsible for the Concrete & Aggregates sales across your territory in a true end to end account management role.

Based out at Toowoomba, this role will be covering our Concrete & Aggregates portfolios, you will have sales targets and business goals within the allocated territory/accounts through maintaining a structured contact plan that is continually tailored to establish and improve relationships with new and existing customers.

Duties and responsibilities:
  • Build relationships and identify opportunities to supply construction materials
  • Generate and convert new leads
  • Build brand loyalty and maximize revenues
  • Develop and maintain a structured customer contact plan within the allocated accounts in line with allocated budget targets.
  • Maintain and enhance positive working relationships with assigned customers to build customer loyalty.
  • Identify and follow up all new business, product and/or project opportunities within the existing customer base.
  • Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner.
  • Enroll relevant internal staff and ensure accountabilities are clearly defined to resolve the issue satisfactorily.
  • Proactively promote the full product and service range within your territory to maximise up-sell and cross-sell opportunities.
  • Maintain an accurate and up to date customer database.
  • Maintain an understanding of the market changes, trends, opportunities, risks and competitive activity within the allocated territory.
  • Develop and maintain a positive working relationship with all relevant internal staff that impact on the customer experience.
Skills and experience:
  • Previous experience in B2B sales
  • Exposure to the building materials or construction sectors is an advantage
  • Well-developed interpersonal skills and be able to build rapport
  • Able to find ways to put together solutions that add value for your customers
  • High proficiency in word, excel, Powerpoint, SAP and other systems required to do the role effectively
  • Strong understanding of the Aggregates / Concrete industry.
  • Strong team player with strong interpersonal and communication skills
  • Understanding of the importance of and ability to effectively communicate and build relationships within the relevant Aggregates business
Job Ref: DF001180
Location: Australia
Submitted: 06-04-2021
Applications Close: Saturday, 05 Jun 2021

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