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7

April

Home Lending Coach

Suncorp - Brisbane City, QLD

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

Brisbane - Inner Suburbs & CBD, Brisbane - Outer Suburbs, Toowoomba, Gold Coast, Sunshine Coast, North QLD, Far North QLD, Western QLD, Central QLD, QLD - Other

Permanent Full Time

Banking

Pay Band 4

  • A critical role championing change to embed Home Lending strategy initiatives
  • Improve the core capabilities of Lending through behavioural and skills coaching of leaders and lending specialists within the region
  • Role can be based anywhere in Regional Queensland
The Role

The Home Lending Coach with work collaboratively with leaders and lending specialists across Consumer Distribution to improve business performance, compliance and customer satisfaction of the service offering through coaching of leaders and lending specialists within the region. The Home Lending Coach will also play a critical role in championing change to embed the Home Lending strategy and initiatives and drive a high-performance edge culture.

Key Responsibilities
  • Ensure Connect Conversations are integrated into coaching practice to provide a seamless learner experience and the ability to deliver a world standard service to our customers
  • Provide behavioural coaching within Consumer Distribution and implement key learning initiatives to support and enable our people achieve the lending strategy and objectives for the region
  • Proactively identify operational and credit risk areas of concern and provide feedback to relevant risk teams
  • Identify opportunities for business process and system improvement that focus on the bank strategic focus(remove this) of simplification and business performance
  • Support regional leadership in implementing an effective business plan that enables growth and improved regional profitability and stability
  • Support the Region in identifying future front-line lender talent and assist with succession planning
  • Complete analysis and liaise with team leaders to identify capability gaps for the Consumer Distribution Leadership team.
  • Work collaboratively with stakeholders and support team members to help Suncorp Win in Home Lending
Skills & Experience
  • Tertiary qualification in Banking & Finance or business-related field (Desired)
  • Coaching Accreditation (Desired)
  • Relevant RG146 and RG206 education requirements (Desired)
  • Proven experience in lending, credit assessment, loan processing and/or coaching role
  • Extensive experience in originating home loans through a contact centre or Branch environment
  • People Management and Coaching experience
Benefits
  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on work-life balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)
Culture

Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:
  • Money magazine's Bank of the Year and Business Bank for the third consecutive year (2018-2020)
  • Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
  • Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)
  • Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
  • Named an Inclusive Employer by the Diversity Council of Australia (2019-2020)
  • Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)
If this opportunity sounds like the challenge you have been looking for please apply online today. For further information regarding this position please contact

Advertised: 05 Apr 2021 E. Australia Standard Time
Applications close: 30 Apr 2021 E. Australia Standard Time

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  • Multiple locations
  • 30 Apr 2021
  • A critical role championing change to embed Home Lending strategy initiatives • Improve the core capabilities of Lending through behavioural and skills coaching of leaders and lending specialists within the region • Role can be based anywhere in Regional Queensland
  • Multiple locations
  • 30 Apr 2021
  • A critical role championing change to embed Home Lending strategy initiatives • Improve the core capabilities of Lending through behavioural and skills coaching of leaders and lending specialists within the region • Role can be based anywhere in Regional Queensland
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