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April

Corporate Receptionist / Guest Relations Executive - Brisbane , Australia

CBRE - Brisbane City, QLD

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

High profile GWS account - Macquarie Bank in CBD

Fast paced corporate guest services environment

Candidates with passion for delivering an outstanding user experience will thrive in this role

Here's a snapshot of your day:

  • Manage daily phone queries, central reservation inbox queries and bookings (AV, meeting rooms and catering requests)
  • Book, coordinate and follow up on any bookings for client within required timelines following established SOPs
  • Ensure all clients requirements are met within the Guest Relations functions with a high level of professionalism
  • Demonstrate high energy and engagement with your client interactions
  • Assist catering team with any client requirements and coordinate any orders required.
  • Assist with facilities tasks as required
Here are strengths you'll possess and the background you'll need to be successful:
  • Previous room booking, concierge, reception and/or coordination experience in a corporate reception, five star hotel or premium services environment is highly regarded
  • Passionate about service delivery and finds satisfaction with exceeding client expectations
  • Excellent verbal and written communication skills
  • Proven time management and prioritization experience
  • Basic understanding of audio visual systems highly regarded
  • Experience in Microsoft Office - specifically Outlook, Excel and PowerPoint
Can we inspire you to join us?

CBRE is committed to building a diverse and inclusive culture across the business. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, lesbian, gay, bisexual, transgender and intersex (LGBTI) people, women, mature age workers, people with disabilities and people from different cultural backgrounds.

Our employee advantage program reflects our commitment to progressing your learning and development, career, recognition, well-being, benefits, pay and community contribution.

If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.

CBRE

Brisbane City, QLD

Administration & Secretarial




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