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April

Billings Collections Officer - Fixed Term Full Time

ACCOR VACATION CLUB - Benowa, QLD

Any Industry
Source: uWorkin

JOB DESCRIPTION

The Billings team is coming into its busiest time of the year when our Annual Club Fee invoices are sent out to all our Members. We are looking for someone to join our team for three months, commencing in February 2021 until the end of April.

This role will be full time, however we may be flexible with days/hours during this fixed term assignment.

The role:

  • Dealing with a large volume of incoming and outgoing calls for collection of Annual Club Fees.
  • Processing of payments over the phone.
  • Assisting with email responses.
  • Responding in a professional manner to our Members verbally and in written communication.

To be successful for this role you will have:

  • Collections experience an advantage, however not essential.
  • Strong negotiation and persuasive skills.
  • Intermediate Microsoft Excel & Word skills.
  • Exceptional verbal and written communication skills.
  • Demonstrate effective problem-solving skills.
  • Well organised and have a keen eye for detail.
  • Ability to build relationships with internal and external customers.

If you are looking to gain extra skills or utilise your current skills in another area, then apply now, we would love to hear from you.