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Eresearch Software Support Officer


Any Industry
Source: uWorkin


  • Full time, Fixed term contract to September 2021
  • Work alongside world leading Scientists
  • Great work / life balance with a 36.25 hour week

We offer an exciting opportunity for an eResearch Software Support Officer to join our world-leading institution at James Cook University (JCU). A full time, fixed term appointment to September 2021, this position is based at the JCU Bebegu Yumba campus in Townsville.

What you can accomplish in the role

You will be responsible for the maintenance and support of a range of research computing tools and web services that are in active use at James Cook University (JCU). Reporting to the Online Technologies Manager within the eResearch Centre, this opportunity involves developing and upgrading computing environments, programming research applications and implementing solutions to support research at JCU.

You will be confident in your ability to use various programming languages and may require learning new languages depending on the application. As a strong communicator, you will thrive in a role that requires effective liaison directly with stakeholders and users in the JCU research community to gather requirements in order to develop, maintain and deliver software systems.

What you will bring to the role

To ensure your success, it is essential to have a relevant qualification in computer science, information technology or computational science and/or demonstrated experience working effectively with common web application programming languages, tools, and protocols especially: Python, JavaScript, PHP, HTML and CSS .

You will work confidently with common server environments, such as Linux/cloud platforms, remotely manage systems via shell/command line, and configure web servers web (Nginx/Apache). You will also have experience working with version control systems, particularly Git.


Consistently voted in the top 250 Universities worldwide, JCU offers a culturally diverse working environment with opportunities for professional and personal growth as well as diverse career opportunities. JCU prides itself on being dedicated to teaching, learning and research that is not only of high quality, but also delivers practical benefits to the peoples and industries of the region.

We support our people through the provision of:

  • generous superannuation scheme with 17% employer contributions
  • ongoing professional and career development
  • attractive options for salary packaging
  • Work life balance with a 36.25 hour working week
  • Onsite cafes, childcare, gym, pool and medical facilities

How to Apply

Visit the Careers at JCU website - vacancy reference 17359